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Our Sustainability Strategy
We want to be good for people… and the planet.
As the services we provide continue to grow, so too does our potential impact on the natural environment and the communities we represent. The Lutheran Services Sustainability Strategy 2021-2025 seeks to ensure this impact is as positive as possible.
Nurturers of our people
Supporting and developing our people who are the heart and soul of our organisation.
Work culture
We support and encourage our staff through a dedicated
wellbeing framework. We are recognised as an employer
of choice and a great place to work.
Diversity & inclusion
Today, around a third of our staff are from culturally and
linguistically diverse backgrounds. All people feel welcome
and are valued members of our client and resident communities.
Career development & training
Our staff have clearly defined training and development
pathways. Wherever possible, we seek to fill job vacancies
through internal promotions.
Stewards of our planet
Protecting and rehabilitating our natural environment for future generations.
Mitigating climate risk
We have assessed our buildings for climate risk and developed a risk mitigation plan.
Sustainable sites & services
Our services, accommodation and workplaces are
thoughtfully designed to be great places to live
and work, and have minimal environmental impact.
Reducing waste
We minimise waste and the use of disposable
or single-use items wherever possible.
Conscious consumer
Understanding what we buy and minimising the negative impact it has on people and the environment.
Ethical procurement
The goods we purchase and the services we employ do not exploit individuals or the natural environment.
Responsible investment
Our investments align with our values
and responsible investment framework.
Reducing emissions
We commenced our solar energy initiative in 2020. Within two years, we had halved our emissions and were generating more than a quarter of our electricity through solar. This will continue to grow.
Catalysts of our community
Continuing to build diverse and inclusive communities beyond Lutheran Services.
Embedding in our communities
We are active and engaged members of our
local communities. All of our services have
an active community engagement strategy.
Co-locating communities
We are exploring co-location models—bringing different
people/groups/communities together— to enhance the
experience for our clients and residents.
Maximising our impact
We target disadvantage and inequity in our communities
through evidence-based initiatives that prioritise education,
housing, employment, safety, health and wellbeing.
Serving Queenslanders for 90 years
Lutheran Services has been serving our community since 1935. Since then, we have continued the Lutheran tradition of care, now providing services and support to over 6,000 people every year.